SHIPPING

EUROPEAN ORDERS

All EU orders placed on eu.representclo.com will ship from Belgium, so will be shipped DDP (Delivered Duties Paid).

We know how important it is to get your order to you as quickly and conveniently as possible, and we endeavour to despatch orders within one working day. However, please note that during special releases, major holidays and sale periods this may take longer.

If you have any questions around shipping please email: customersupport@representclo.com

Opening Hours: Monday-Friday 9am - 5pm.

Shipping

Destination

Carrier Name

Dispatch method

Shopify Description

Price

BELGIUM

Bpost

Standard

Belgium Post Standard Shipping (1-2 Business Days)

Free

BELGIUM

DHL Express

Express

DHL Express (1-2 Business Days)

€7

BELGIUM

DHL Express

Express

Orders over €250 via DHL Express (1-2 Business Days)

Free

NETHERLANDS

PostNL

Standard

PostNL Standard Shipping (1-2 working days)

Free

NETHERLANDS

DHL Express

Express

DHL Express (1-2 Business Days)

€7

NETHERLANDS

DHL Express

Express

Orders over €250 via DHL Express (1-2 Business Days)

Free

AUSTRIA

DPD BE

Standard

DPD Standard (2-3 Business Days)

Free

AUSTRIA

DHL Express

Express

DHL Express (1-2 Business Days)

€12

AUSTRIA

DHL Express

Express

Orders over €250 via DHL Express (1-2 Business Days)

Free

BULGARIA

DHL Express

Express

DHL Express (1-2 Business Days)

€12

BULGARIA

DHL Express

Express

Orders over €250 via DHL Express (1-2 Business Days)

Free

CROATIA

DHL Express

Express

DHL Express (1-2 Business Days)

€12

CROATIA

DHL Express

Express

Orders over €250 via DHL Express (1-2 Business Days)

Free

CZECH REPUBLIC

DPD BE

Standard

DPD Standard (3-4 Business Days)

Free

CZECH REPUBLIC

DHL Express

Express

DHL Express (1-2 Business Days)

€12

CZECH REPUBLIC

DHL Express

Express

Orders over €250 via DHL Express (1-2 Business Days)

Free

DENMARK

DPD BE

Standard

DPD Standard (2-3 Business Days)

Free

DENMARK

DHL Express

Express

DHL Express (1-2 Business Days)

€12

DENMARK

DHL Express

Express

Orders over €250 via DHL Express (1-2 Business Days)

Free

ESTONIA

DPD BE

Standard

DPD Standard (4-5 Business Days)

€10

ESTONIA

DHL Express

Express

DHL Express (1-2 Business Days)

€12

ESTONIA

DHL Express

Express

Orders over €250 via DHL Express (1-2 Business Days)

Free

FINLAND

DHL Express

Express

DHL Express (1-2 Business Days)

€12

FINLAND

DHL Express

Express

Orders over €250 via DHL Express (1-2 Business Days)

Free

FRANCE

DPD BE

Standard

DPD Standard (3-4 Business Days)

Free

FRANCE

DHL Express

Express

DHL Express (1-2 Business Days)

€7

FRANCE

DHL Express

Express

Orders over €250 via DHL Express (1-2 Business Days)

Free

GERMANY

DPD BE

Standard

DPD Standard (2-3 Business Days)

Free

GERMANY

DHL Express

Express

DHL Express (1-2 Business Days)

€7

GERMANY

DHL Express

Express

Orders over €250 via DHL Express (1-2 Business Days)

Free

GREECE

DHL Express

Express

DHL Express (1-2 Business Days)

€12

GREECE

DHL Express

Express

Orders over €250 via DHL Express (1-2 Business Days)

Free

HUNGARY

DPD BE

Standard

DPD Standard (3-4 Business Days)

Free

HUNGARY

DHL Express

Express

DHL Express (1-2 Business Days)

€12

HUNGARY

DHL Express

Express

Orders over €250 via DHL Express (1-2 Business Days)

Free

IRELAND

DPD BE

Standard

DPD Standard (4-5 Business Days)

Free

IRELAND

DHL Express

Express

DHL Express (1-2 Business Days)

€7

IRELAND

DHL Express

Express

Orders over €250 via DHL Express (1-2 Business Days)

Free

ITALY

DPD BE

Standard

DPD Standard (3-4 Business Days)

Free

ITALY

DHL Express

Express

DHL Express (1-2 Business Days)

€7

ITALY

DHL Express

Express

Orders over €250 via DHL Express (1-2 Business Days)

Free

LATVIA

DPD BE

Standard

DPD Standard (4-5 Business Days)

€10

LATVIA

DHL Express

Express

DHL Express (1-2 Business Days)

€12

LATVIA

DHL Express

Express

Orders over €250 via DHL Express (1-2 Business Days)

Free

LITHUANIA

DPD BE

Standard

DPD Standard (3-4 Business Days)

€10

LITHUANIA

DHL Express

Express

DHL Express (1-2 Business Days)

€12

LITHUANIA

DHL Express

Express

Orders over €250 via DHL Express (1-2 Business Days)

Free

LUXEMBOURG

DPD BE

Standard

DPD Standard (1-2 Business Days)

Free

LUXEMBOURG

DHL Express

Express

DHL Express (1-2 Business Days)

€12

LUXEMBOURG

DHL Express

Express

Orders over €250 via DHL Express (1-2 Business Days)

Free

MONACO

DPD BE

Standard

DPD Standard (4-6 Business Days)

€10

MONACO

DHL Express

Express

DHL Express (1-2 Business Days)

€12

MONACO

DHL Express

Express

Orders over €250 via DHL Express (1-2 Business Days)

Free

POLAND

DPD BE

Standard

DPD Standard (3-4 Business Days)

Free

POLAND

DHL Express

Express

DHL Express (1-2 Business Days)

€12

POLAND

DHL Express

Express

Orders over €250 via DHL Express (1-2 Business Days)

Free

PORTUGAL

DHL Express

Express

DHL Express (1-2 Business Days)

€12

PORTUGAL

DHL Express

Express

Orders over €250 via DHL Express (1-2 Business Days)

Free

ROMANIA

DHL Express

Express

DHL Express (1-2 Business Days)

€12

ROMANIA

DHL Express

Express

Orders over €250 via DHL Express (1-2 Business Days)

Free

SLOVAKIA

DPD BE

Standard

DPD Standard (3-4 Business Days)

Free

SLOVAKIA

DHL Express

Express

DHL Express (1-2 Business Days)

€12

SLOVAKIA

DHL Express

Express

Orders over €250 via DHL Express (1-2 Business Days)

Free

SLOVENIA

DPD BE

Standard

DPD Standard (3-4 Business Days)

Free

SLOVENIA

DHL Express

Express

DHL Express (1-2 Business Days)

€12

SLOVENIA

DHL Express

Express

Orders over €250 via DHL Express (1-2 Business Days)

Free

SPAIN

DPD BE

Standard

DPD Standard (3-4 Business Days)

€5

SPAIN

DHL Express

Express

DHL Express (1-2 Business Days)

€12

SPAIN

DHL Express

Express

Orders over €250 via DHL Express (1-2 Business Days)

Free

SWEDEN

DPD BE

Standard

DPD Standard (3-5 Business Days)

Free

SWEDEN

DHL Express

Express

DHL Express (1-2 Business Days)

€12

SWEDEN

DHL Express

Express

Orders over €250 via DHL Express (1-2 Business Days)

Free

Tracking information is automatically emailed to all customers. Or messaged via SMS if the phone number is added to your order. If you don't receive this, please check your spam folder.

Free returns are only available for mainland United Kingdom. Sale items excluded.

TRACKING YOUR PARCEL
Our shipping partner, DHL, offers you the flexibility to make changes to your delivery while it’s on its way to you using DHL On Demand Delivery (ODD). Whether you need to schedule a delivery for another day or remove the signature requirement, ODD makes it easy for you.

Once your order has left us and is with DHL, they will contact you via SMS and/or email to let you know when to expect the delivery. If ODD is available in your location, this message will also contain a link to the ODD site. All you need is your tracking (shipment waybill) number.

Here’s a few options you can select to customise your delivery:

Schedule Your Delivery

If your estimated delivery date doesn’t suit, you have the option to select another date within 5 working days.

Where available, you’ll also be able to select a timed window to receive your order.

Signature Release

If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, REPRESENT cannot be held responsible for any loss or damage that may occur once your order has been delivered.

Leave With Neighbour

Request for your order to be left with your neighbour by providing DHL with their house number and any further instructions. Please note that if you select this option, REPRESENT and DHL cannot be held responsible for any loss or damage that may occur once your order has been delivered.

Collection from a DHL Service Point

If you won’t be in for your delivery, you can choose to pick this up from DHL Service Point.

DHL ODD will show you the nearest DHL Service Points to you, so you can select which one works best for you. They’ll then contact you to let you know when it’s ready to collect and how long you have to pick up your delivery. Please note that if the parcel is not collected within this timeframe, it’ll be sent back to the DHL depot.

To collect your parcel from a DHL Service Point you’ll need to bring two forms of ID:

  • A photographic ID (e.g. passport or driving license)
  • Your email/SMS notification from DHL

Vacation Hold

Still on vacation? You can request DHL to hold your delivery for up to 30 calendar days for you.

Where available, you’ll also be able to select a timed window to receive your delivery.